Term & Conditions

1. Acceptance of terms

By creating an account or using MockMaster ("the Service"), you agree to these Terms of Service. If you do not agree, do not use the Service. These terms are governed by the laws of New South Wales, Australia.

2. The Service

MockMaster provides AI-powered mock tests, score analysis, personalised study plans and coaching services for English language proficiency examinations including PTE Academic, NAATI CCL, IELTS, CELPIP and LanguageCert Academic.

Important: MockMaster is a preparation platform. We are not affiliated with, endorsed by, or an official representative of Pearson (PTE), NAATI, British Council (IELTS), IRCC (CELPIP) or LanguageCert. Our AI scoring is a close approximation of official scoring but is not a guarantee of any official result.

3. Account registration

You must be 16 years or older to create an account
You are responsible for maintaining the confidentiality of your password
You must provide accurate information at registration
One account per person — multiple accounts may be suspended

4. Subscription and billing

Free plan: available indefinitely with 3 full mock tests. Pro and Institute plans are billed monthly or annually via Stripe. Prices are in AUD and inclusive of GST where applicable.

Cancellation: You may cancel at any time. Access continues until the end of the current billing period. No partial refunds for unused time within a billing period, except where required by Australian Consumer Law.

Refunds: All subscrip and Billing are non refundable

5. Score Guarantee

6. Acceptable use

You must not: share your account credentials; reverse engineer the platform; use automated tools to access the Service; upload content that is unlawful, offensive or infringes third-party intellectual property; or attempt to manipulate AI scoring systems.

You cannot resale the data available on mockmaster.ai

7. Intellectual property

All content on the MockMaster platform — including question banks, AI models, study materials, branding and software — is the property of MockMaster.ai Pty Ltd. You may not copy, reproduce or distribute any content without written permission.

8. Limitation of liability

MockMaster's liability is limited to the amount you paid for the Service in the 12 months preceding any claim. We are not liable for any indirect, consequential or special damages including visa refusals, missed exam bookings or immigration delays. Nothing in these terms limits rights you have under Australian Consumer Law.

9. Changes to these terms

We may update these terms. Significant changes will be notified by email at least 14 days before taking effect. Continued use of the Service after changes constitutes acceptance.

10. Contact

Legal enquiries: [email protected]